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Contacting the EEO-4 Filer Support Team

The EEO-4 online Filer Support Message Center is available Monday-Friday 9:00 AM to 8:00 PM EST through the EEO-4 Online Filing System (OFS) to assist individuals with any questions they may have regarding the 2023 collection. The EEO-4 Filer Support Team can be contacted via the online Message Center at Individuals must use the Message Center to receive assistance with any 2023 EEO-4 questions. The Message Center is available once logged into the OFS.

Accessing the EEO-4 Online Filing System (OFS)

  • Returning Account Holders: Returning account holders may sign into the OFS by visiting and entering the email address and password created beginning with the 2021 EEO-4 data collection cycle. Account holders may be prompted to reset their password before proceeding. Account holders who do not know their password should select “Forgot Password.”

  • New Account Holders: New account holders will be required to create an individual user account associated with their email address to access the OFS. This can be done by visiting and selecting “Create an Account.”

  • Unable to Access or Create Account: Individuals experiencing difficulty accessing their existing account or creating a new account may use the Account Issues Form to receive assistance from the Filer Support Team. NOTE: This form should only be used by individuals unable to create an account or access an existing account. Using this form for any other issue will result in an automated message directing you to log in to the EEO-4 Online Filing System to contact the Filer Support Team through the Message Center and will delay resolution.

IMPORTANT NOTE: Please add and to your email contact list to ensure data collection related communications are not blocked or sent to spam due to your IT/Systems configurations.

Important Dates

The 2023 EEO-4 data collection opened on Tuesday, October 31, 2023. The deadline to file the 2023 EEO-4 report is Tuesday, December 5, 2023 (i.e., “Published Due Date”).

Following the Tuesday, December 5, 2023 “Published Due Date” deadline, the EEOC will enter the “Failure to File” phase. All state and local governments who have not submitted and certified their mandatory 2023 EEO-4 report(s) by the Tuesday, December 5, 2023 “Published Due Date” deadline will receive a “Notice of Failure to File” from the EEOC instructing them to submit and certify their data as soon as possible, and no later than Tuesday, January 9, 2024 (i.e., “Failure to File” deadline).

After the Tuesday, January 9, 2024 “Failure to File” deadline passes, no additional 2023 EEO-4 report(s) will be accepted, and eligible local and state governments will be out of compliance with their mandatory 2023 EEO-4 filing obligations.